Who should attend?
This class will be tailored to the technicians who are just getting into the chiller side of the business, or those who have a few years of experience under their belts.
What will they learn?
This four-day class will be taught by existing chiller technicians who are proficient in all makes and models. Your attendees will get the benefit of learning from manufacturer-independent folks with years of experience working on this equipment. They'll also share best practices with other like-minded technicians around the country, and build a support network of fellow chiller technicians.
What else is unique about this training?
This class will include a hands-on portion, as well as soft skills training, a winning combination!
If you're not a Unified Group member, contact Allison Rodgers at rodgersa@theunifiedgroup.com for your very own VIP invitation.
Creating a Team - Steve Thomas is Back!
Want to know how to create a fully functioning, effective team within your service organization? How do you develop a feeling a "team" for the remote workforce? What is the glue that will hold your team together? Steve Thomas, guest speaker extraordinaire from last year’s session, will answer these questions and more during his "Creating a Team" session.
Sales and Customer Retention
Involve your front-line field personnel and service department office personnel in increasing revenue from existing clients and prospecting for new business
Transitioning to Paperless Work Environment Through Mobile Field Automation
Hear from members who have taken the leap during a panel discussion. Learn from other experts in the field who will share their knowledge and offer practical business solutions
Motivation and Morale
How to remain positive and appreciative in a down economy
Using Financial Data to Make Solid Business Decisions for the Service Department
Benchmarking comparisons; increase profitability by understanding what factors into cost per hour
Recruiting New Talent
The interviewing and hiring processes
Best Practices in Safety
Motivators and incentive programs; enforcing safety
If you're not a Unified Group member, contact Allison Rodgers at rodgersa@theunifiedgroup.com for your very own VIP invitation.
In reviewing the growth and changes that have occurred with Innovative Service Solutions over the last five years I cannot help but give thanks to The Unified Group. The Unified Group has provided the training required to further develop my operational and sales staff as well as several technical training courses for our technicians. It has also opened up a very strong network of service contractors that are all ready to provide assistance whenever needed. I am extremely proud to be part of such a great organization and group of people.
"We feel very fortunate to be part of The Unified Group. A group of like-minded mechanical contractors that realize as we do, you are only as good as the service you provide. With literally thousands of years of combined experience within The Unified Group we have been able to benefit both in sharing best practices and also the relationships that have been formed and continue to be formed as we work together."
"Whether it is a part that is badly needed and someone overnights it to you or an area of the country you need a dependable service provider for you to make the deal on your end work. We have found that being a part of one of the most knowledgeable mechanical groups in the nation has only made us better."
