Who should attend?
This class will be tailored to the technicians who are just getting into the chiller side of the business, or those who have a few years of experience under their belts.
What will they learn?
This four-day class will be taught by existing chiller technicians who are proficient in all makes and models. Your attendees will get the benefit of learning from manufacturer-independent folks with years of experience working on this equipment. They'll also share best practices with other like-minded technicians around the country, and build a support network of fellow chiller technicians.
What else is unique about this training?
This class will include a hands-on portion, as well as soft skills training, a winning combination!
If you're not a Unified Group member, contact Allison Rodgers at rodgersa@theunifiedgroup.com for your very own VIP invitation.
Creating a Team - Steve Thomas is Back!
Want to know how to create a fully functioning, effective team within your service organization? How do you develop a feeling a "team" for the remote workforce? What is the glue that will hold your team together? Steve Thomas, guest speaker extraordinaire from last year’s session, will answer these questions and more during his "Creating a Team" session.
Sales and Customer Retention
Involve your front-line field personnel and service department office personnel in increasing revenue from existing clients and prospecting for new business
Transitioning to Paperless Work Environment Through Mobile Field Automation
Hear from members who have taken the leap during a panel discussion. Learn from other experts in the field who will share their knowledge and offer practical business solutions
Motivation and Morale
How to remain positive and appreciative in a down economy
Using Financial Data to Make Solid Business Decisions for the Service Department
Benchmarking comparisons; increase profitability by understanding what factors into cost per hour
Recruiting New Talent
The interviewing and hiring processes
Best Practices in Safety
Motivators and incentive programs; enforcing safety
If you're not a Unified Group member, contact Allison Rodgers at rodgersa@theunifiedgroup.com for your very own VIP invitation.
"It is so gratifying to sit at a table with people that are larger, better, or smaller. People that you can open up to, learn from, and in some cases help with issues. The Unified Group has provided an excellent forum and camaraderie that is set to help you succeed."
"The Unified Group is unique to any other membership we belong to in the way that we are able to openly share the "nuts and bolts" of the challenges we face on a daily basis with other members who are in the same business, but are not our direct competitiors. There is a good chance that another member of the group has faced the same issues we are working through and can offer advice and/or a solution that has worked for them."
"The communication and interaction of The Unified Group members is unlike anything that i or my service people have ever experienced with other groups. The willingness to share best practices, past failures, and even customers is unbelievable! The success of the group is because we look for only those contractors that want to participate in the many opportunities provided by The Unified Group."
