Grant Takahashi (Oahu Air Conditioning) needed help locating an outdoor circuit unit board for a Fujitsu condensing unit. He posted his request for help on the Technical Email Tool and received many responses from members who had reached out to their reps and were told the same thing as Grant - since it is an R-22 system the part has been retired. Less than an hour after posting his question, Grant received a response from Kevin Rowe (Dowling Corporation) locating the part for Grant locally.

“I’ve contacted Kevin and we have ordered the part through Dowling. It should be shipped within the week!” said Grant.

A big Mahalo to Dowling Corporation for helping out a fellow member – especially one 5,000 miles away!

Learn more about our Member of the Moment by visiting http://www.dowlingcorp.com.